Privacy Policy

Last updated June 21th, 2023

Thank you for choosing umegou.com(“we”,“us”, “our”,“company or Shanghai youmigou information Technology Co., LTD”). We attach great importance to protect users' privacy and personal information. If you have any questions about our privacy policy, or our practices with regards to your personal information, please use the contact information posted on our website to contact us.

We take your privacy very seriously. When you use our products or services, we may collect and use information about you. This Privacy policy explains to you how we collect, use, and store your information, and provides instructions for accessing, updating, and other information. We hope you can take some time to read it carefully, as it is very important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1.What Personal Information do we collected and used?

We realizes the function of online shopping and the function of ensuring the security of transactions. So we need to collect some information in order to achieve this function. If you do not provide, you may not be able to enjoy the products and services we provide. The relevant description is as follows:

Personal information. Personal information refers to all kinds of information recorded by electronic or other means that can identify a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. The personal information covered in this privacy policy includes: basic information (birthday, address, telephone number, E-mail); Network identity information (including system account number, account nickname, password); Personal property information (transaction records, as well as balances and coupons); Personal commonly used device information (including hardware model, operating system type, and device number (such as IMEI/android ID/IDFA/OPENUDID/GUID information, etc.); The circumstances under which you authorize us to collect and use your personal information. Like many businesses, we also collect information through cookies and similar technologies.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

2.How do we use the cookie protocol ?

Any use other than the purposes described in this Privacy Policy will not be used. You can manage or delete as you like. We do not share your personal information with any company, organization and individual outside of us, except in the following cases:

(1) You expressly consent or authorize. We may share your personal information with our partners. However, we will only share personal information necessary to ensure the smooth completion of the services we provide to you. Share your personal information only for lawful, legitimate, necessary, specific and explicit purposes, and only share the personal information necessary to provide services. The Partner has no right to use the shared personal information for any other purpose. And subject to the purposes stated in this Privacy Policy. If the partner needs to change personal information, we will seek your consent.

(2) Where necessary in accordance with applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial unit requirements;

(3) To handle disputes or disputes between you and others at your request;

(4) Comply with the relevant agreements signed by you (including electronic agreements signed online and the corresponding platform rules) or other legal documents;

(5) Use based on the social public interest in accordance with laws and regulations.

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To deliver services to the user. We may use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

3.What is our stance on third-party website?

We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites. The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

4.How do I protect and store personal information?

1. Data security technical measures We will adopt industry-standard security measures, including the establishment of reasonable regulations and security technologies to prevent unauthorized access to your personal information. Our network service adopts encryption technology such as transport layer security protocol to ensure the security of user data during transmission. We use encryption technology to encrypt and store users' personal information, and isolate it through isolation technology. When using personal information, such as personal information display, we will take measures to decrypt the inaccessible path to ensure the security of personal information in use. At the same time, strict data access control is adopted to protect the security of personal information and avoid illegal use of data.

2. The Internet is not an absolutely secure environment, and communication with other users such as email and social software can not be determined to be complete, we recommend that you use complex passwords when using such tools, and pay attention to the security of your personal information.

3. If you have any questions about the protection of our personal information, or find that personal information is leaked, especially your account and password are leaked, you can contact our customer service. We'll take care of it for you immediately.

5.How to protection of minors' information?

1. We attach great importance to the protection of minors' personal information. If you are under the age of 18, you should obtain prior written consent from a parent or legal guardian before using our products or services. Protect minors' personal information in accordance with relevant national laws and regulations.

2. When collecting minors' personal information with the consent of the legal guardian, we will only use it with the permission of the law and the express consent of the guardian;

3. If we find that personal information of minors has been collected without the consent of the legal guardian, we will try to delete the relevant data as soon as possible.

Account Information

If you would like to review or change the information in your account or terminate your account any time, you can: Log into your account settings and update your user account. Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

6.Do california residents have specific privacyrights?

Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

7.How to amend the Privacy Policy and Notice?

1. In order to provide you with better service and with the development of our business, this privacy policy will also be updated. However, without your consent, we will not change the rights you have previously agreed to the privacy policy. We will remind you of the update of the website version before it becomes effective through announcements on the website or other means, and please visit umegou.com to keep abreast of the latest privacy policy.

2. For major changes, we will provide more prominent notices (we will explain the specific changes to the privacy policy by email or by making special reminders when browsing the page). Material changes referred to in this Policy include, but are not limited to:

(1) Significant changes in service. Such as the purpose of processing personal information and how to use it;

(2) Major changes in ownership structure, organizational structure, etc. Such as business adjustment, bankruptcy merger and acquisition caused by the owner change;

(3) The main object of personal information sharing or public disclosure has changed;

(4) There is a significant change in your right to participate in the processing of personal information and the way you exercise it;

(5) When the security department responsible for handling personal information and the complaint channel change;

(6) When the personal information security impact assessment report indicates a high risk.

8.How can you contact us about this policy?

If you have questions or comments about this policy, you may use the contact information posted on our website to contact us.

9.How can you review,update,or delete the data we collect from you?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please use the contact information posted on our website to contact us. We will respond to your request within 30 days.

10.How to contact customer service?

If you have any questions about this Privacy Policy or related matters, please contact umegou.com customer service at any time. Customer service Email: service@umegou.com Complaint email: tousu@umegou.com Wechat customer service number: umegou We promise: customer service will reply to your question within 24 hours, please don't worry, patiently wait for customer service. If customer service is not handled within 24 hours, there may be omissions, you can complain or contact again. Thank you for your understanding.